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Terms of Use and Membership

Luuvee is owned and operated by The Luuvee Group Limited whose registered office is at:

PO Box 348, Douglas, Isle of Man, IM99 3XH 

and our registered number is 003571V. You can access more company information about us at http://www.gov.im/fsc/pvi/pvi_fr.html. Any references to “we” or “us” means The Luuvee Group Limited. You can contact us on memberships@luuvee.com or write to us at The Luuvee Group Limited, PO Box 348, Douglas, Isle of Man, IM99 3XH.

You should read the following terms of use and membership (“the “Terms”) carefully before using Luuvee or applying for membership of Luuvee (“Membership”). This is because, in consideration of making Luuvee available to you, you agree that by accessing, logging-in and/or using Luuvee at www.luuvee.com and all the material and information provided on it you will be legally bound by these Terms . Please print and keep a copy of these Terms for your own records.

Nothing in these Terms shall affect your statutory rights if you are a consumer.

Registering for Membership

Use of Content

User Content

Conduct

Our Responsibilities

Disclaimer and Limitation of Liability

Modification of these Terms

Links to Other Websites

Privacy Policy

Termination/Access Restriction

General

Choice of Law and Jurisdiction

1 Registering for Membership

1.1 Luuvee is provided for the personal use of individuals only for facilitating online introductions and communicating with other users who have consented to communicating with you (“Members”). You may not use Luuvee in connection with any commercial venture nor register any company, partnership or other business entity for Membership.

1.2 You must be eighteen (18) years old or over and resident in either the British Isles, Belgium, Denmark, France, Germany, Gibraltar, Ireland, Italy, Monaco, Netherlands, Spain, Sweden , Switzerland, United States, Canada or Channel Islands to use Luuvee. If this is not the case please do not access Luuvee or register for Membership as we will not allow minors or those not resident in the countries listed above to use Luuvee or have membership. If we suspect that you are under 18 or not resident in one of the countries above we reserve the right to terminate your access to and use of Luuvee. We will notify you of such termination only if it is necessary and legal to do so. You will have no automatic entitlement to a refund. Any refund will be made entirely at our discretion.

1.3 If you choose to register for membership of Luuvee you will be asked to confirm agreement to these Terms by ticking a box: ?. Please read these Terms through carefully before confirming acceptance.

1.4 You may do basic searches on Luuvee without registering for Membership but you will only see limited information about Members. You may register for one of two different classes of Membership. You may register for Membership of Luuvee for free (“Profile-Only Membership”) but you will only be able to access certain information and pages from Luuvee and you will not be able to communicate with other Members. You must not include in your profile, nor transmit to another Member without first purchasing Full Access Membership, any personal information, including without limitation names, telephone numbers, street addresses, URLs or email addresses. Payment of the Full Access Membership fee will give you access to Luuvee for one month, using your desktop computer or laptop and an internet connection (for which you are responsible), to all the online communication functions of Luuvee. Luuvee will also accessible on your mobile telephone, although line rental or data download fees may also apply and you should check with your mobile provider.

Class

Information Required

Rights of Access

Fee Payable

Profile-Only

Name

Address

Email address

User name and password

Date of birth

Country of residence

Profile

Browse full profiles

Free

Full Access

As for Profile-Only

Credit or debit card payment details

As for Profile-Only and access to all online communications tools, including instant messaging, user to user email and webcam chat.

£7.50 for 1 month

£10.00 for 3 months

£27.00 for 6 months

or

£5.00 for every 15 days if paying by premium text message. Plus the cost of a single rate text message at standard network rates.

1.5 Registration does not automatically entitle you to Membership. You, by applying for Membership, will be making us an ‘offer’, i.e. an offer to become a Member in accordance with these Terms. We will then either ‘accept’ or ‘reject’ your offer. If your ‘offer’ is accepted, we will provide you with access to the relevant Membership pages of Luuvee. As soon as we ‘accept’ your offer there will be a legally binding contract between us consisting of the information in your registration, the price and description of the relevant class of Membership, and these Terms only.

1.6 Full Access Membership fees provide access to Luuvee for a month from the date of payment or for a 3 month or 6 month period if selecting a non recurring payment method, regardless of:

      (a) the number of times you have chosen to access Luuvee: and
      (b) when during that month you have chosen to access Luuvee.

1.7 Information provided by you must be reviewed periodically by you and updated where relevant. You must not provide any false information in respect of your name, address, age, date of birth or country of residence and any other information that you provide using Luuvee. You may not be a Member if you have a previous and/or pending criminal conviction or have or have had a restraining order made against you by the courts of any jurisdiction. If we suspect that you have provided false information or do have a conviction or restraining order (or a conviction or restraining order that is pending), we reserve the right to terminate your access to and use of Luuvee. We shall notify you of such termination only if it is necessary and legal to do so. You will have no automatic entitlement to a refund. Any refund will be made entirely at our discretion.

1.8 You agree to keep your login and password secret and secure and you must not share any information relating to other Members with another party, whether they are a Member or not.

1.9 If you pay for Full Access Membership and do not log in to Luuvee within seven (7) days of the date on which we accept your registration for Full Access Membership, you may cancel such Full Access Membership within those seven days by sending an email to cancellations@luuvee.com and we will refund the fees Use of Content

1.10 The copyright, database rights, trade marks, domain names and other intellectual property rights (“Intellectual Property Rights”) in the Luuvee website and in all material and information on Luuvee (“the IPR Content”) belongs to us or (if it has been licensed to us) to the licensor (e.g. another Member).

1.11 You may download or print off copies of the IPR Content of Luuvee for your personal, non commercial use and information only. You may not edit or incorporate into any other materials, any of Luuvee, without our prior written permission.

1.12 If you do download or print off copies of the IPR Content you must retain any copyright or other intellectual property notices contained in the original material.

1.13 You are not permitted to copy or adapt the IPR Content, layout or code of Luuvee, or create an archive or database containing all or parts of the IPR Content for any business purpose or other commercial exploitation, without our specific consent.

1.14 Our name may not be used in any way, including in advertising or publicity amounting to distribution of materials on Luuvee, without our prior written permission.

1.15 We have no obligation to maintain Luuvee or any IPR Content or to forward any unread or unsent messages to you or any third party.

1.16 By using Luuvee you will not acquire any rights in the IPR Content.

2 User Content

2.1 It shall be at Luuvee’s sole discretion whether to accept any content uploaded or contributed by you to Luuvee (or communicated via Luuvee) (“User Content”). If Luuvee does accept User Content, Luuvee will endeavour to publish such User Content within forty-eight (48) hours (although in most cases User Content will be published in much less time). In the event that User Content is not accepted, you will have no automatic entitlement to a refund. Any refund will be made entirely at our discretion. Once User Content is published or displayed on Luuvee, or transmitted to other Members, you are solely responsible for it.

2.2 We reserve the right to permanently delete any User Content, which we, in our sole discretion, deem to be offensive, illegal, in breach of these Terms or has the potential to violate the rights of, harm or threaten the safety of other Members, including without limitation content which:

      (a) expresses or implies an endorsement or sponsorship by Luuvee;
      (b) promotes racism, bigotry, hatred or physical harm against groups or individuals;
      (c) promotes any form of discrimination, including sexism, ageism or in relation to disabilities;
      (d) harasses or advocates harassment of another person;
      (e) displays pornographic or sexually explicit material of any kind;
      (f) exploits people under the age of 18 in a sexual or violent manner;
      (g) promotes conduct that is abusive, threatening, obscene, defamatory or libellous;
      (h) promotes or provides instructions in relation to any illegal activities;
      (i) promotes copyright infringement, including piracy and circumvention of rights protection software;
      (j) contains restricted or access only pages, hidden pages or images (not hyperlinks);
      (k) solicits passwords or personally identifying information from other Members for commercial or unlawful purposes or from those under 18 for any reason whatsoever;
      (l) involves the transmission of junk mail, chain letters, or unsolicited mass mailing or spamming;
      (m) promotes information that you know to be false or misleading, including without limitation inappropriate profile information;
      (n) breaches data protection law;
      (o) introduces viruses or other harmful software onto Luuvee or the computers of Members and third parties; or
      (p) engages in commercial activities or sales without our prior written consent.

2.3 In the event that we deem it necessary, on more than one occasion, to delete any of your User Content pursuant to paragraph 3.2, we may also restrict, suspend or terminate your access to, or use of, Luuvee. We shall notify you of any such restriction, suspension or termination only if it necessary and legal to do so. You will have no automatic entitlement to a refund. Any refund will be made entirely at our discretion.

2.4 We assume that you own or have a licence in the Intellectual Property Rights in any User Content that allows you to upload, publish or display that User Content on Luuvee and to grant a licence to us and other users to use it. By uploading, publishing or displaying any User Content on Luuvee, you acknowledge that our assumption is correct and you automatically grant to us, an irrevocable, perpetual, non-exclusive, transferable, sub-licensable, fully paid, licence to use, copy, perform, display, reformat, translate, excerpt (in whole or in part) and distribute such User Content and to prepare derivative works of, or incorporate into other works, such User Content.

2.5 You agree that any questions, comments, suggestions, ideas, feedback or other information about Luuvee or our services (“Submissions”) provided by you to us are not confidential. We shall own exclusive rights, including all Intellectual Property Rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgement or compensation to you.

3 Conduct

3.1 You are solely responsible for your interactions with other users. Luuvee reserves the right, but has no obligation, to monitor any dispute between you and another user.

3.2 You shall comply with all UK, US, Canadian and EU laws and regulations which apply to your use of Luuvee.

3.3 You agree not to use Luuvee to collect email addresses or other contact information of other Members for the purposes of sending unsolicited communications, including without limitation removing data or using automated scripts to collect information which could overburden or damage Luuvee.

3.4 If we, in our sole discretion, consider that you are making any illegal and/or unauthorised use of Luuvee, we reserve the right to restrict, suspend or terminate your access to or use of Luuvee. We shall notify you of any such restriction, suspension or termination only if it necessary and legal to do so. You will have no automatic entitlement to a refund. Any refund will be made entirely at our discretion.

3.5 In the event that you are denied access or use of all or part of Luuvee for any reason you shall not attempt to use Luuvee (including using your log-in details or those of another Member), and you will not re-apply for Membership whether under the same name or not.

3.6 We are not responsible for the conduct of Members either online or offline. Please use caution and common sense when using Luuvee (see our personal safety tips) and report any dishonest or inappropriate behaviour to us immediately, and where appropriate, to the police.

4 Our Responsibilities

4.1 We will operate Luuvee with the reasonable skill and care of an online service provider.

4.2 We will use reasonable endeavours to maintain the operation of Luuvee, but it may be necessary to suspend the operation of Luuvee for operational reasons, including without limitation for repairs, maintenance or upgrades. We will use reasonable endeavours to restore Luuvee as soon as possible after any suspension. We reserve the right, in our absolute discretion, to close or shut-down the site at any time without notice.

4.3 We reserve the right to make changes to Luuvee from time to time, provided that such changes have no material adverse effect on the quality of service provided to you.

4.4 We shall not incur any liability to you on account of any loss or damage resulting from any delay or failure to perform if such delay or failure is caused in whole or in part, by events over which we could have had no reasonable control.

5 Our Liability to You

5.1 We promise to exercise reasonable skill and care in carrying out our obligations under these Terms. If any breach of this promise causes death or personal injury we will accept full liability. Neither do we in any way wish to avoid liability in relation to any other claim which you might have against us in respect of Membership which we have supplied to you (or failed to supply to you) and where this is the result of our own negligence.

5.2 Where we do accept that we are liable, or where we are found to be liable, in relation to any claim you might have against us, we do however limit that liability:

(a) to direct and foreseeable losses (including which result from our negligence) which you may suffer. We will not be liable for losses which are indirect. By “indirect losses” we mean, for example, loss of profits or loss of contracts, damage to any of your property or damage to anyone else and personal injury which you or someone else might suffer which is not as a result of our negligence; and

(b) to the extent that we are covered by any insurance policy which we have taken out and which is operative at the time that liability arises.Save as set out above, we will not be liable to you in respect of any claim which you may have.

5.3 Whilst we will make every effort to ensure that the information accessible via Luuvee including anything in the Terms and also in any correspondence from us to you, is accurate, complete and up to date, we cannot guarantee this. If we do make any mistakes, we apologise for any inconvenience which this might cause and we would be grateful if you could point them out to us as soon as possible. We do reserve the right to correct any mistakes without there being any liability on our part.

5.4 We provide Luuvee to you on an ‘as is’ and ‘as available’ basis. User Content may include facts, view, opinions, advice and recommendations. These facts, views, opinions, advice and recommendations are not endorsed by us. You should not rely on any of the User Content on Luuvee. Neither we nor any of the other companies in our group shall be liable for any losses or damage that anyone may suffer as a result of relying on the User Content.

5.5 Luuvee may from time to time be inaccessible to users. We do not guarantee or promise any specific results from your use of Luuvee. The information provided on Luuvee does not constitute advice and should not be relied upon to assist in making or refraining from making a decision, or to assist in deciding on a course of action.

5.6 We cannot guarantee the speed or security of Luuvee. We shall not be responsible for the presence of any viruses, electronic bugs, Trojan horses etc and any damage that they may cause or loss that you may suffer, whether directly or indirectly as a result of a virus attack that is traced to Luuvee.

5.7 In the event that you have a claim or right of action against a user arising from that user’s use of Luuvee, you agree to pursue such claim or action independently of and without any demands from us, and you release us from all claims, liability and damages arising from or in any way connected to such claim or action.

5.8 In the event that a claim or action is brought against us arising from your activities or use of Luuvee in breach by you of these Terms or any charges or complaints are made by other parties against you as a result of such breach, you agree to pay for any loss we may suffer and the cost of our defence in the claim or action. You also agree to cooperate as fully as reasonably required in the defence of any claim and allow us to assume the exclusive defence and control of the matter.

6 Modification of these Terms

6.1 We may change these Terms from time to time and you will be bound by any changes to these Terms from the time you next use or log in to Luuvee. If you do not agree with any changes to these Terms please do not continue to access Luuvee.

6.2 Our relationship with you, and in particular, our liability to you will be governed by these Terms and the Privacy Policy on Luuvee to the exclusion of all other terms.

7 Links to Other Websites

7.1 We do not monitor the content of other websites and any links provided on Luuvee are for your convenience only. We have no control over the content of such third party websites. We exclude all liability for any third party material made available on Luuvee or contained on any third party website that it links to. Any contract concluded with a third party company of a linked site will be between you and that company only and will be subject to their terms and conditions. You are responsible for viewing and complying with the privacy policy and terms of use posted at the linked sites.

7.2 No links are permitted to Luuvee and other sites are not permitted to embed text in Luuvee without our express consent in writing.

7.3 We will not allow any use of our logo as a ‘hot’ link to Luuvee unless we approve in advance and in writing the establishment of such a link.

8 Privacy Policy

8.1 We take the issue of data protection very seriously. Our policy is set out in our Privacy Policy. We ask you to read the Privacy Policy before providing us with any information about yourself.

9 Termination/Access Restriction

9.1 You may cease to be a Member (whether Full Access or otherwise) at any time, for any reason, by selecting the delete option for your account, which can be used by:

 

    (a) clicking on the "Manage Account" button in your tool bar
    (b) typing in "Delete Account" into the Close My Account field; and
    (c) clicking on the "Delete" button

 

You may cancel your Full Access Membership class to a non-fee paying class by simply not renewing your payment if you selected to pay in three or six month instalments, or by cancelling your recurring payment by one of the following options which is explained in more detail in the “Manage Account” button in your tool bar:

 

    (a) If you have a recurring credit or debit card payment you may cancel your subscription at anytime by emailing cancellations@luuvee.com and a member of the Luuvee team will arrange for the subscription to be terminated.
    (b) If you have a recurring premium text message payment you may cancel your subscription at any time by simply texting “stop love” to 82023 and a member of the Luuvee team will arrange for your subscription to be terminated. Please note that standard network fees will apply when cancelling your subscription

If you have any questions about cancellations or your right to terminate your Membership, please email us at cancellations@luuvee.com or write to us at PO Box 348, Douglas, Isle of Man, IM99 3XH.

9.2 We reserve the right, in our sole discretion and at any time, to terminate your Membership on provision of written notice to you at the email address you have provided to us, and refund any fees which you have paid which apply to access and use of Luuvee post termination.

9.3 We may, at any time, restrict, suspend or terminate your use of Luuvee or Membership with immediate effect in the event you are in breach of these Terms. We shall notify you of any such restriction, suspension or termination only if it necessary and legal to do so. You will have no automatic entitlement to a refund. Any refund will be made entirely at our discretion.

9.4  We reserve the right, in our sole discretion and at any time, to suspend or terminate your use of Luuvee or Membership with immediate effect if you are blocked three or more times by another user.

9.5 If you do not use your Membership for a period of 120 consecutive days, your profile will be removed from public view and we notify you by email. If we have not received a response from you within 60 days following that notification email, we will terminate your Membership and no further fees (if applicable) will be charged to you. We will retain your profile for a further 180 days following termination of your Membership after which it will be deleted if you do not reactivate your Membership within this period.

10 General

10.1 Your Membership, and your contract with us, cannot be transferred by us or by you to another party.

10.2 If any provision of these Terms is found to be invalid for any reason, it shall be removed and the remainder of the Terms shall continue in force.

10.3 If we do not exercise any right under these Terms at a certain time, it will not prevent us from exercising that right later.

11 Choice of Law and Jurisdiction

11.1 The contract between us shall be governed by the laws of the Isle of Man and any dispute between us will be resolved non-exclusively in the courts of the Isle of Man.

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